Website hacked? Help today.
Is your website showing strange ads, redirecting visitors or flagged by Google? Call or send a WhatsApp. We take a look and tell you honestly what needs to happen.
Sound familiar?
- Strange ads, links or pages you did not create
- Visitors end up on another website
- Google or your browser warns that the site is unsafe
- You can no longer log in, or there are unknown admins
- Your host has taken the website offline
What you can do now
Four steps while you wait for us
Change your passwords
For your hosting, your website's admin and the email address linked to it.
Don't overwrite back-ups
Don't make a new back-up over the last good one. We may need it.
Write down what you see
Take screenshots and note when it started. It helps us search faster.
Tell your hosting company
They can sometimes look straight away or block suspicious files.
What it costs
Clear up front
- Cleaning up a simple website: from €295 excl. VAT. We tell you the price first.
- Client with a monthly package or Care? Then it is free: we restore your back-up.
- Staying safe afterwards: with Care (€39 a month) or a monthly package we keep your website up to date.
Is customer data or payment data involved?
Has payment or customer data been stolen, or is there ransomware? Then we refer you to a specialist company. We do help you with the mandatory report to the Belgian Data Protection Authority (GBA/APD), which must be made within 72 hours.
To be honest
Nobody can promise you will never be hacked. What we can do: a much smaller chance, and back online quickly if it happens anyway.
Prefer to write?
Briefly describe what you see. If it is urgent: call us.
Questions